ID card
ID card
Choose this if you have a service need at only one airport.
Select this if you have official needs at two or more airports.
For unforeseen events or meetings.
Apply for an entry permit here.
My ID card
Here you can check the status of the application, complete online courses, confirm receipt of the ID card when you receive it in the mail, view, and change information.
Contact information and frequently asked questions
As of January 1, 2025, there will be amended requirements for the frequency of course completion for access to the airside.
This means that everyone with access to the airside, indicated by a blue square on the ID card, must complete an e-learning course every two years instead of every five years as the requirement has been until now.
A new e-learning course will also be launched for those with driving authorization on the ID card called "Driving on the Airside," and this course must also be completed every two years.
Even though course requirements will now be introduced to be completed every two years, the validity of the ID card will remain five years.
In the same way that background checks must be renewed annually, the courses must be completed during the lifespan of the ID card.
If you need to complete one or more of these courses in the near future, you will be notified by email from the ID office about the procedure.
Avinor ID card must be applied for here. Once you have completed the application form, it will be sent to your employer for processing. Follow the application process on My ID card.
Course:
Everyone who needs an Avinor ID card must complete at least one online course. Courses that need to be completed will be available on My ID card after your ID card application has been processed. You will be notified of this via SMS.
Background check:
If you need access to the security-controlled area (security) at the airport, you must apply for a background check with the Civil Aviation Authority. More information and guidance can be found on the Civil Aviation Authority's pages.
Are you unsure whether you need to apply for a background check? Contact your employer.
Email:
If you are unable to contact us by email, you can call us at +47 64 81 20 25 (Monday to Friday: 08:00–11:30 and 12:00–15:30).
Oslo Airport
ID Office counter opening hours
Monday to Friday: 08:00–09:30 and 14:00–15:30
The ID Office is closed on Saturdays and Sundays.
The ID Office is closed on weekends and public holidays, as well as Christmas Eve, New Year’s Eve, and from 13:00 on the Wednesday before Easter.
Visitor address: Flyporten, 1st floor, Henrik Ibsens veg, Gardermoen.
Returning old cards
Drop boxes are located at the following places:
- The ID Office (on the wall outside the office)
- Main gate (on the wall next to the exit lane)
- Terminal, Arrival level (on the wall by Asia Street Cooking)
- Cargo Gate South (on the building wall by the exit lane/gate)
- Gate 06 (on the wall near the exit gate)
Bergen Airport
ID Office opening hours
Monday to Friday: 12:00–16:00
The ID Office is closed on Saturdays and Sundays.
The ID Office is closed on weekends and public holidays, as well as Christmas Eve and New Year’s Eve.
Visitor address: Departure hall, to the left of the security checkpoint, Flyplassvegen 555, 5258 Blomsterdalen.
Returning old cards
A drop box is located in the staff security checkpoint opposite the ID Office.
Stavanger Airport
ID Office opening hours
Monday to Friday: 08:00–09:00 and 16:00–17:00
Visitor address: Domestic arrivals hall, Flyplassveien, Stavanger Airport.
Returning old cards
Return to the service center. If returning outside the service center’s opening hours, call +47 670 30 900.
Trondheim Airport
ID Office opening hours
For collection of permanent ID cards, please contact us at +47 670 32 515.
Returning old cards
Drop box outside the ID Office.
Tromsø Airport
Returning old cards
Drop boxes are located inside by the main gate and in the terminal security checkpoint. There is also a drop box outside the main entrance to the FS Building (Air Traffic Services building).
Bodø Airport
Returning old cards
Can be delivered in the black box at Avarn, located by the staff checkpoint.
- Where can I follow the process of my ID card?
Log in to My ID card to check the status of your application. You will receive an SMS from Avinor when the ID card is produced and sent from the ID office. You will also get tracking information from Posten and a separate cover letter with the ID card to read about activating the ID card. - How do I complete the course?
Courses that need to be completed will become available in My ID card after your ID card application has been processed. You will be notified by SMS. - When will my background check be approved?
All questions regarding background checks must be directed to the Civil Aviation Authority. - I haven't used my ID card for a while
ID cards are automatically blocked (suspended) when not used for six months. Log in to My ID card to check your ID card. If it is suspended, you must follow the instructions in your profile before it can be activated. - I have lost my ID card.
Log in to My ID Card and click on "I have lost my ID card."
- I have damaged my ID card
Log in to My ID Card and click on "I have damaged my ID card."
- My ID card does not work where I should have access
Contact your employer or the client.
- How do I return my expired/old ID card?
You can return the ID card in mailboxes set up at the airports. Additional information is available under Contact Us. If you need to send your old card by mail, send it to the address on the back of the card.
- What identification can I use to pick up my ID card?
Passport, physical driver's license (not digital), bank card with photo, the armed forces ID card, or national ID card (EU/EEA) are approved forms of identification. The ID office reserves the right to reject identification that is damaged, worn, expired, or not in the original form.
- Why can't I register employee discount with the parking company/ Flytoget?
Contact the respective parking company or Flytoget directly.
Price List – Access Passes
Below is an overview of the current prices for access passes at Avinor's airports:
Personal ID card: NOK 300 per year
Vehicle access permit: NOK 1,500 per year
Visitor cards and temporary vehicle access permits: Free for the first 5 days per year. Thereafter, NOK 200 per day
Fee for lost or non-returned personal ID cards and permanent vehicle access permits: NOK 1,000
An invoice will be sent to the organization responsible for each individual card.
All prices are exclusive of VAT.
Last updated: 07.03.2024