Tax refund

You can get a refund of the VAT on goods purchased in stores affiliated with Global Blue or Planet if you reside outside Norway, Sweden, Denmark, and Finland.

People at a Global Blue tax-free refund desk at an airport. Two men are standing at the counter under a blue sign showing "Tax Free Refunds".

If you have made purchases in affiliated stores in Norway and wish to get a refund on the value-added tax (VAT), you can do this through private companies such as Global Blue or Planet.

Here’s how it works:

  • Purchase goods for over 315 NOK in an affiliated store.
  • Request a tax-free check or form in the store before heading to the airport.
  • Fill out the necessary information in the form, such as name, address, passport number, and credit card details.
  • Make sure goods to be sent with luggage are presented to customs before check-in.
  • At the airport, go to the Global Blue or Planet desk to get the validation stamp.
  • Once the form is confirmed, the refund will be transferred to your credit card.

Important to remember:

  • Goods must be exported within 30 days from the purchase date.
  • Remember to fill out all Global Blue Tax Free and Planet forms with correct information before you arrive at the airport.
  • Ticket, passport, and goods are checked before you receive the verification stamp.
  • Refunds may take up to a few weeks to be credited to your account.

Visit the company’s website for full information on conditions/terms Global Blue and Planet.


Do it yourself: 

Follow the guidance on the Customs Agency's website https://www.toll.no/no/turist/tax-free/

The Customs Agency is not the one refunding the value-added tax.

Global Blue at Oslo Airport

The Global Blue counter is located in the departure hall,  at check-in area 10, before the security check. 

For more information visit www.globalblue.com.
Phone:

Opening hours:
Monday - Friday: 05:00 - 20:00
Saturday: 05:00 - 19:00
Sunday: 05:00 - 21:00

Reduced opening hours during Christmas:

24. December: 05:00-15:00

25. December: 05:00-17:00

26. December: 05:00-18:00

31.December: 05:00-17:00

Planet at Oslo Airport

The Planet counter is located in the departure hall, at check-in area 7, before the security check. 

If you have a connecting flight in Oslo or arrive outside our opening hours, you can also claim your Tax Free Refund at the ARK bookstore located in the Gate D area.

For more information, please visit the Planet website: planetpayment.com

If you need any help, please contact: 

Opening hours:
Daily from 09:00 - 18:00.