Lost luggage

If you are missing your luggage, you need to contact the handling company of the airline you flew with. It is the handling company that manages all luggage for the airline at the given airport.

Avinor is not responsible for the luggage, the airline is - therefore you must contact those responsible for baggage handling for the airline you used at Svalbard Airport:

All airlines

Norwegian

Lost luggage

Norwegian's ground handler is Svalbard Airport AS.

Phone:

E-mail:

Other inquiries

For other questions about your flight, contact the airline

Phone:

21 49 00 15

Airline's website:

https://www.norwegian.no/
SAS

Lost luggage

SAS's ground handler is Svalbard Airport AS.

Phone:

E-mail:

Other inquiries

For other questions about your flight, contact the airline

Phone:

87 97 30 10

Airline's website:

https://www.sas.no/