Passenger Guide
Quick guide for travellers. More in-depth information available in the left menu.
How to pack?
The generale rule is that liquid is no longer permitted to take through the security check. However, there are exceptions that allow you to bring medicines, children’s food and small quantities of liquid onto the aircraft.
Please be aware that liquids may only be carried within containers with a capacity not greater than 100ml. These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag, which itself must not exceed 1 litre in capacity. Containers containing more than 100 milliliters will be disposed of regardless of how much liquid they contain.
Pointed and sharp object must be sent in checked baggage. Please wear clothes and shoes without metals. This saves you from sending them through the X-ray machine, and you will save time.
Contact your airline if you have questions about baggage weight.
Get to the airport in time
It is advised that you arrive at the airport in plenty of time. The length of time prior to departure depends on the airline, so remember to check what time that applies to you. The usual attendance times are.
Domestic flights: at least one hour before departure
International flights: at least one and a half hours before departure
Charter flights: at least two hours before departure
On charter flights check-in often closes one hour before departure. Remember to allocate extra time during holidays.
Check-in
Self-service check-in machines is found in the departures hall. Several airlines also offer check-in via the internet or mobile phone.
Have your passport or ID card ready.
Review your hand baggage one last time before checking in. If you are unsure of what you can bring with you, ask the staff.
Checking in at the counter? You will find the right counter on the boards in the departures hall.
Before the security check
Spend a minute or two to get your hand luggage ready before getting in line at the security check.
Take out bags of liquids/lotions
Place keys, coins, mobile phones and other metal objects in your bag
Remove belts and shoes with metal. This avoids setting off the metal detector.
Place laptops and other larger electronic items (e.g. large cameras) in the plastic boxes found at the entrance to the security check.
By following these guidelines you will get through the security check faster.
Last updated March 27, 2012

